A: At the moment I stopped produce custom Cosmic Terror Cabinets for an unknown time. Books are closed for custom orders.
I’ll be back!
Q: Do you offer discounts?
Q: I mailed you but i Didn’t Received an answer yet?
A: I usually mail you back within a week. If you don’t hear anything just try it again or hit me up through Instagram. Sorry I am not Amazon.
Q: Why are your effects so expensive?
A: I don’t copy any existing circuits and sell them as new ones as so many others are doing. All my PCBs are through hole designed only with carefully chosen parts. No SMD or Chines mass production builds to lower the costs. Only limited small batches are produced.
A: Yes, if our effects are to heavy for your sound or you generally don’t like it, can’t handle it, it’s no problem to send your effect back to us and get your money back. Hit us up within 8 days after you received it.
Please note that we are not responsible for shipping costs to you or back to us, these will be on your dime.
A: In the unusual case your effect is broken, we will of course repair it for free! Shipping will be on your dime.
A: Our cabinets are made from 18mm birch plywood plywood. If you want different material, please contact us.
A: Half-through dovetail joints
A: Yes, we can get any speaker you want into your cabinet and recommend you some if your not sure which speaker will fit your needs.
A: Sure! Feel free to visit me in my showroom aka the Bunker. Get in touch with me!
A: If you are not able to pay in full we offer a 50% deposit to start and then the balance, plus shipping, when your order is complete. Please contact us for more information.
A: Yes, please contact us for a price
A: Yes!! Please contact us. I am always open minded for any cool ideas
A: All products get build after you ordered. Please allow 9-16 weeks for cabinet buildings. It can be more or less time depending on our order volume and your position on the waiting list. Once your order is complete, you will receive an email with your tracking information. Books for cabinet orders 2022 are closed! Get on the waiting list for 2023/24 or ask me for stock cabinets by email firstname.lastname@example.org
A: We use TNT, UPS or Iloxx for shipping in Europe. If you live outside Europe, please contact me for informations. Shipping to the US is usually pretty expensive starting 350€- 1200€ . Hit us up if you know a cheaper way!!
A: Yes, contact us for an accurate shipping quote. Please note that any taxes, tariffs, landing costs, etc. are the responsibility of the buyer.
A: Yes, pickup in Dortmund is no problem. Please contact us.
A: Unfortunately, damage/loss does occasionally occur during the shipping process. All packages are shipped with Declared Value and Signature Required. If you received your cabinet and it has been damaged or your package has been lost please contact the shipper directly. We are not liable for damage or loss that occurs during shipping.
A: Cabinets are warrantied against manufacturer defects for 2 years from the date of purchase. The warranty does not include speakers, please contact the manufacturer directly for warranty information. Modifying a product in any way voids the warranty. Warranty related shipping is the responsibility of the customer. Products are non-returnable/refundable unless a mistake was made on our end, in which case you have 7 days from the date of delivery to report the mistake to us. Please make sure to test your new cabinet and every speaker as you receive it!
A: Orders canceled after the building process has begun are subject to a 30% (of the total price, excluding shipping) restocking fee
A: Cause it’s matt not glossy.